Yes, I live in Ingoldmells just outside Skegness. This means I can normally be with you very quickly and by using my services you are helping to support a local business.
If you need an immediate emergency call out then any time is a good time to call. However if you are calling for a query, to book an appointment or anything else that is not an emergency then I ask if you could please call between 9am and 7pm Monday to Saturday as these are my normal working hours and this enables me to have the other times to myself (Except for emergencies).
Some ask why I dont start till 9am whereas other trades people start at 7:30 or 8am and the answer is that unlike other trades people I am regularly out doing late night lockouts at 11pm or 1am so I struggle to get up any earlier.
If I don't answer in the morning then there is a good chance that I am in the shower so try again in about 10 mins.
Yes, I am a 24 hour emergency locksmith. You can call me for emergencies at any time. My answer machine will let you know if I am having a rare night off.
Yes, My normal working hours are Monday to Saturday 9am to 7pm (60 hours a week) and then with being on call 24-7 I charge a bit extra for cancelling my personal plans, getting changed, putting the tools back into my van and going to work during my time off.
You sure can. I book appointments in at the following time slots. 10am-12pm, 12pm-2pm, 2pm-4pm & 4pm-6pm Monday to Friday (Subject to availability).
For standard pre-booked appointments I am unable to guarantee an exact arrival time as it is hard to tell how long each job will take and I sometimes get stuck at a hard job for a bit longer than planned, but 99% of the time I arive within the 2 hour time slot.
If you require an exact time then I charge an extra £20 for this as I have to keep the slot before free to ensure that I can be there on time.
No not at all, My lock openning charges are between £50 and £95 (including the call out fee) to come and gain entry all depending on the time of day and what lock you have. Even if you get me out of bed in the middle of the night and I have to drive 20 miles to you it is still only £95 to open a standard house door lock.
You pay the one time call out fee (example £40) then the lock opening fee £35 and then if you require a new lock then the lock price (Example standard euro cylinder £35) So in normal working hours the price would be £75 to open without a lock or £110 with a standard euro cylinder lock.
Most of the time if you contact a locksmith from the top results in the search engines or directories you are actually normally phoning a call centre who takes their cut too (This is why they can afford to be at the top of the results because they charge so much). I believe in being fair and I think a lot of locksmiths prices are just far too expensive. My lower prices are what has helped me to become busy so quickly.
The call out fee (Paid one time per visit) is dependant on the time of the day that you need me and if you need me right away or can pre book an appointment. You pay this once per visit then just add the cost of each item you require to the call out fee to get your total price. All prices are listed on the Services & Prices page.
Yes indeed, the prices quoted online are the prices that you pay. No VAT & no hidden extras to add. That is the price for the item supplied and fitted.
Remember the call out fee price includes the time and fuel to travel to you and back and the cost of each additional item includes supply and fitting.
No, I price the jobs for what they are and how long they normally take. If I take my time and make sure it is all as it should be and clean up after myself or even stop for a cup of tea and to chat or to give you advice then I do not think it's fair that you should pay more for that. I am the fair, local friendly locksmith so lets not rush a job and lets make sure that you are happy.
Before I start work I can give you either an exact price (normal jobs) or a best and worst case senario price for jobs that may involve an unknown amount of work and as the job goes along you will clearly be able to see if it is heading into the worst case zone.
On some doors yes, However some locks for example Euro Cylinders need to be in the unlocked position to be removed from the door. In this situation you would need to pay the lock opening / entry fee as well as for a replacement lock. Some locks for example mortice locks can be changed when they are in the locked or unlocked position when the door is open and then you can just pay for the lock replacement.
Of course, give me a call and explain the situation in full. I can then give you an estimated price over the phone. Obviously if the issue or lock is not as described then the cost may differ and sometimes it will be impossible to know what is broken inside the door until we get the door open but I can give you a worst and best scenario for each job over the phone. If you are happy I normally carry the stock to do the job right away.
I have listed the prices of each item seperatly. You only pay the call out fee once per visit then add what and how mnay items you want so this means that having 2 locks will only be the extra cost of the second lock and not an extra call out fee.
Payment is strictly in person and immediately upon job completion (unless pre set up business account) and I accept cash or credit and debit card payments with my mobile card payment machine. Unfortunately I do not accept payments by cheque. I can take card payments online if someone who is not present is paying, but it must be paid immediately whilst the locksmith is on site (Just ask).
I regularly work with landlords who hire me to work on their properties. In this situation the most common way is for me to visit the property and have a look what needs doing then give you a call with the price. If you give the go ahead I will carry out the work then call you with the invoice number and total payable amount. You can then make the payment online via credit or debit card. (This must be paid immediately whilst the locksmith is still onsite unless you have pre set up a business invoice account, see below.)
I do offer up to 30 day invoice accounts to some businesses where I can complete the work and then invoice you. You then have up to 7 / 14 or 30 days to make the payment via BACS, Bank transfer or online card payment. In order to register for this you will need to show proof of business and this must be pre agreed on booking prior to the first job taking place.
My price includes the fitting and supply.
I have a range of locks and security items in stock. If you need your handles replacing, locks replacing, a secure chain to chain it up for the night or even a temporary lock until I can get one to fit then I have chains, locks and temprorary overnight locks that can be used to secure your doors etc.
You may be able to fit a lock yourself but are you sure that you know the right lock to buy. Will you get the right size lock for a flush fit? and could you imagine if something went wrong and then having to tell the insurance company that you bought a lock from a hardware store and fitted a lock yourself?
As standard I cover the PE23, PE24, PE25, LE12 & LE13 postcodes. If time allows I may travel further to the PE22, LN9 & LN11 postcodes for an extra £20 surcharge. That applies to once per visit no matter how many services you have while I am there.
I sure do. A few businesses and organisations we complete work for require a risk assesment, public liability insurance details and a mission statement before work can be carried out. Click The "Documents" link in the bottom menu to view our insurance certificate. Links to our risk assesments, DBS check and mission statement can also be found on that page.
uPVC, Wooden and the new type composite doors are what I carry the majority of the stock for. If you need these type of doors fixing or adjusting then that is something I should be able to do.
I can change a lock barrel on a sliding, Bi-fold or tilt & turn door as long as the original is working so we know there is no problem with the door. I do not work on sliding, Bi-fold or tilt and turn doors if there is a problem with the door or locking strip, and that is simply because I do not carry stock to fix those types of doors and a lot of the times it can be a 2 man job to remove the door to fix it.
I have a mobile key duplicator that can cut cylinder keys (The small ones you have for uPVC door barrels etc). I am not able to cut the long mortice keys, dimple cut keys or any car keys as they require much bigger machines.
A minimum of 5 keys must be purchased unless another product or service is purchased on the same visit.
Below is a image that should help you see what keys I can cut/duplicate.
I would love it if you could leave me a nice review. It really helps grow my business. Please click the Google link below or check out my reviews page from the top menu and you can easily type a quick review.
